Toadbak, Inc. Return and Refund Policy
Thank you for shopping at Toadbak, Inc. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that it was received.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that it has been received.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within five business days, depending on your card issuer’s policies.
Items Not Eligible
Items that have been worn or are not in saleable condition cannot be returned.
Sale Items
Sale items are non-returnable.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us!